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Vacatures
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Vacatures


SAP CRM Snr/Man Consultant


Job Title: CRM Senior/Managing Consultant, Community: Solutions Implementation

Location: Surrey UK + travel

Key Function: To provide Consulting Services to Company's external Clients

Key Objectives:
Analysis of business requirements Design and implementation of full solutions Identify integration issues and develop solutions to these issues Coach and develop skills within a project team Work effectively in mixed Client and Consultancy teams Lead consultant functional team

Competencies and Core Skills:
Is able to own the production and delivery of a presentation to senior managers Uses a broad range of consultancy tools when delivering work Listens to people and only talks when a positive contribution can be made Can facilitate a client workshop Can develop part of an overall client presentation and deliver it competently Uses a set of basic consulting tools Is able to conduct one-to-one interviews with senior managers Can contribute to a mixed workshop process

Content Excellence:
Able to work with client to confirm requirements Understands the general strategic and operational dimensions of the relevant industry and applies to solution Can lead functional or technical design workshops Can explain Our Client's implementation methodology and relate it to different scenarios where it has been used Is able to take client needs and translate them into an appropriate technical solution Can design and adjust solution within the business context Knows Our Clien's key people and understands their roles both within the project and within the company as a whole

Delivery Excellence:
Able to effectively manage a team of client team members Understands delivery within a fixed price model and able to operate effectively within those constraints Can take ownership of sub-plans for specific IBP’s and can plan own time to ensure project milestones are met Able to take an issue, then plan and deliver a solution using own initiative, with little guidance Identifies and escalates issues and risks within project structure Can build strong relationships with consultants within the project Able to receive feedback / coaching on performance from other members of the team positively

Client Development:
Can contribute technical or procedural sections to a simple proposal Can identify and escalate business development opportunities

Skills/Knowledge/Experience:
Strong client facing Consultancy experience Minimum of 1 full SAP CRM project lifecycle Solid implementation, configuration, functional and technical experience Experience of other modules/processes Language skills or project experience outside the UK is desirable

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SAP Basis Lead


Job Title: SAP Basis Lead Team, Projects

Location: Surrey UK + Travel

Key Objectives:
Fully understands client's commercial accountability on project and takes responsibility for ensAnalysis of business requirements Design and implementation of full solutions Identify integration issues and develop solutions to these issues Coach and develop skills within a project team Work effectively in mixed Client and Consultancy teamsuring that commitments are met within the margin objectives for the piece of work Can demonstrate leadership and social competence across our client's Lines of Business‘s and at multiple external clients Uses good judgment to quickly make difficult decisions Can effectively hold a one-to-one interview or meeting with client senior management levels Is aware of commercial arrangements with a client in the context of the business development angles being pursued and contributes to these as appropriate Can drive a multi disciplined group including members from all Lines of Business to achieve the required results

Competencies and Core Skills:
Fully understands client's commercial accountability on project and takes responsibility for ensuring that commitments are met within the margin objectives for the piece of work Can demonstrate leadership and social competence across our client's Lines of Business‘s and at multiple external clients Uses good judgment to quickly make difficult decisions Can effectively hold a one-to-one interview or meeting with client senior management levels Is aware of commercial arrangements with a client in the context of the business development angles being pursued and contributes to these as appropriate Can drive a multi disciplined group including members from all Lines of Business to achieve the required results

Content Excellence:
Coaches others using their detailed knowledge and experience of our client's methodology gained by working on multiple projects Able to help a client identify best practice solutions where conflicting requirements exist Able to gain access to knowledge (internally and externally) and keeps up to date with developments in area of content knowledge Creatively uses experience from other clients when completing process design Can deliver complex solutions across a variety of different industry sectors

Delivery Excellence:
Maintains senior management interest and buy-in to the process and provides real challenge and pace to a project Can design a programme and delivery plan for an overall project or phase within a major programme Can take an active part in the risk identification and mitigation process across all project activities Can build strong relationships with senior client management based on trust and credibility Able to give strong feedback and coaching to enhance the performance of client team members in potentially difficult situations

Client Development:
Can contribute to the preparation of complex proposals ensuring that client needs are met Understands the legal components of a bid and can contribute to legal review and risk management Identifies and pursues opportunities within existing clients capabilities

Skills/Knowledge/Experience:
Extensive SAP implementation experience - Essential Extensive SAP NetWeaver exposure - Essential Previous client facing Consultancy experience - Essential Minimum of 2 Basis project life cycle implementations - Essential Language skills or project experience outside the UK - Desirable

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